Hard-reset is required in the following situations:
- When your device is virus infected
- When your handset becomes too slow.
- When some of the apps do not function and you cannot remove them.
- When there is some software or OS related problem which you cannot resolve.
- When your handset is pattern locked. You have forgotten the pattern as well as the gmail account ID/password associated with that device.
There are 2 methods of doing a hard reset. First method is by doing it from the phone�s settings. While the second method is from the recovery menu.
First method:
This is the most simple method and is possible only if you are able to access the menu options.
- Go to the settings option in the menu.
- Search for the �Backup Ad Restore� option and select it.
- Now select the option �Factory Data Reset�
- Now select the option �Reset Phone�.
- The device may ask for the confirmation from your end by the message �Erase Everything�. Confirm and your gadget will start the process. It will restart now and you are done!
Second method:
This method is for those who cannot access the menu due to pattern lock or booting related problems.
- Switch off your Xperia Z. Its better if you remove your battery and insert it again.
- Keeping the device being switched off, press and hold the Volume Up and Volume Down buttons. Keep these two buttons pressed and then press and hold the Power button.
- Keeping these three buttons pressed will bring a menu on the screen. Navigate to the recovery option with Volume Up and Down buttons. Select the recovery option with the power button.
- Now you will see an Android logo on the screen. Press and hold the volume up and volume down buttons, which will bring your device to the recovery menu.
- The recovery menu will have many options in it. You will need to search for an option like Wipe data/Factory reset. Now press power button to select it.
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